COVID Update – June 2020

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Along with many other businesses Gyms have been closed since 20th March and are ‘Phase 3’ of the Governments roadmap to reopen.  The re-opening of ‘Phase 3’ starts on 4th July, but unfortunately gyms have not been given the green light to re-open on this date.  As yet we have not been given a definite date, but early indications are saying mid-July?  As soon as we know more we will let you know.  Follow us on Facebook for up-to-date information

The gym and fitness industry will have a vital role in ensuring the on-going health and wellbeing of the nation following the lifting of COVID-19 restrictions.  The Government realises how important exercise is and as the Chief Medical Officer stated: ‘There is no situation, no age, no condition, where exercise is not a good thing”

We have been working hard behind the schemes to ensure our facilities are ready to open in the safest way possible.  We will be following a strict hygiene and safety regime and have put together a framework for re-opening to conform to COVID-19 guidelines.  The measures we have put in place have been developed in full partnership with major fitness and leisure operators, and have been reviewed by leading medical experts.

Whilst we will be ready to reopen, we will have to operate in a slightly different way.  Our customers are required to follow the guidelines and measures to make our facilities as safe as possible:

General

  • Anyone with any symptoms of COVID-19 must stay away from the Sports Centre and follow Government guidelines
  • Maintain social distancing – banners, posters & signage is displayed throughout the facilities
  • Regular cleaning of hands – Cleanliness/hygiene protocol signage displayed throughout the facilities
  • Sanitiser stations are installed in appropriate locations
  • We will have an enhanced cleaning regime

Reception

  • Protection screens are installed around the reception desk to protect both staff and customers
  • Queue management – 2m spacing markings on the floor from outside the entrance
  • Sanitiser station located in the reception area
  • Please use card/contactless payment method
  • Your membership card will NOT be swiped by the receptionist. Please have your membership number ready so they can type your number in manually

Changing Rooms / Toilets

  • Showers are CLOSED
  • To limit the numbers in the changing room area, please come ready if possible
  • Signage limiting numbers allowed at the sink and urinal areas
  • Toilets are open. Disinfectant spray bottles for customers to wipe down areas touched

Free Weights Gym

  • Disinfectant spray bottles for customers to wipe down equipment after use
  • One way system (due to narrow corridor) – Entry through the main hall and exit out of the main door
  • Customers to bring their own water bottles, we will not be providing cone cups
  • Customers should bring a clean towel with them
  • Sanitiser station located within the gym
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing – Capacity 18

Outlooks Gym

  • Disinfectant spray bottles for customers to wipe down equipment after use
  • Some equipment has been moved into the studio, which has enabled us to space the rest of the equipment out in the gym area
  • Customers to bring their own water bottles, we will not be providing cone cups
  • Customers should bring a clean towel with them
  • Sanitiser station located within the gym
  • Sauna and Hot Tub CLOSED
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing – Capacity 48

Fitness Classes

  • Classes that are normally in the Studio have been moved into the Main Hall or Fenners Gallery
  • Classes will minimise the need to share equipment
  • Equipment (including mats etc) will be cleaned in between use
  • Customers to bring their own water bottles, we will not be providing cone cups
  • Customers should bring a clean towel with them
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing
    • Fenners Gallery – Capacity 24
    • Function room – Capacity 7

Climbing Wall

  • Disinfectant spray bottles for customers to wipe down the campus board and pull up bar after use
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing – Capacity 14

Main Hall / Sports / Bookings

  • At the moment due to social distancing, we are only able to book badminton, short tennis and table tennis. We are waiting for further guidance on this
  • Half Main Hall is being used for some fitness classes
  • All Direct Debits were frozen and no fees have been collected since we closed
  • We will be issuing credits for block bookings and courses while we were closed, that have already been invoiced/paid for

Membership Payments

  • All Direct Debits were frozen and no fees have been collected since we closed. An appropriate adjustment to your first payment back will be made for the days lost in March
  • Short term membership of 3, 6 or 12months that were paid in advance, we will add the number of days that we were closed to the end of your current expiry date

We hope to be able to welcome you back soon