COVID Update – OCTOBER 2020

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Staff and customers are required to follow the guidelines and measures in place to make our facilities as safe as possible:

General

  • If you or anyone of your household have COVID-19 symptoms you must stay away from the Sports Centre and follow Government guidelines
  • Due to government guidelines please wear a mask on entry to the building and on your way to your activity. You do not need to wear your mask while you are exercising. Then once finished, put your mask on for when you leave
  • For track & trace purposes Non-Members must sign in and their details kept for 21 days
  • Please use the NHS App to check into the facilities – QR code posters displayed around the Centre
  • Maintain social distancing – banners, posters & signage is displayed throughout the facilities
  • Regular cleaning of hands – Cleanliness/hygiene protocol signage displayed throughout the facilities
  • Sanitiser stations are installed in appropriate locations
  • We have an enhanced cleaning regime

Reception

  • Protection screens are installed around the reception desk to protect both staff and customers
  • Queue management – 2m spacing markings on the floor from outside the entrance
  • Sanitiser station located in the reception area
  • Please use card/contactless payment method
  • Your membership card will NOT be swiped by the receptionist. Please have your membership number ready so they can type your number in manually

Changing Rooms / Toilets

  • Showers are CLOSED
  • To limit the numbers in the changing room area, please come ready if possible
  • limited amount of lockers are available
  • Signage limiting numbers allowed at the sink and urinal areas
  • Toilets are open. Disinfectant spray bottles for customers to wipe down areas touched

Free Weights Gym

  • Disinfectant spray bottles for customers to wipe down equipment after use
  • Customers must not workout face to face
  • NO spotting allowed
  • Some equipment not in use due to social distancing
  • Customers to bring their own water bottles, we will not be providing cone cups
  • NO sweat towels allowed, customers to use blue roll and discard
  • Sanitiser station located within the gym
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing – Capacity 18

Outlooks Gym

  • Disinfectant spray bottles for customers to wipe down equipment after use
  • Customers must not workout face to face
  • NO spotting allowed
  • Some equipment has been moved into the studio, which has enabled us to space the rest of the equipment out in the gym area
  • Customers to bring their own water bottles, we will not be providing cone cups
  • NO sweat towels allowed, customers to use blue roll and discard
  • Sanitiser station located within the gym
  • Sauna and Hot Tub CLOSED
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing – Capacity 48

Fitness Classes

  • The ‘Rule of Six’ does NOT apply to group exercise/fitness classes
  • Classes that are normally in the Studio have been moved into the Main Hall or Fenners Gallery
  • Classes will minimise the need to share equipment
  • Bring your own mat for Yoga & Pilates if possible
  • Equipment (including mats etc) will be cleaned in between use
  • Customers must not workout face to face
  • Customers to bring their own water bottles, we will not be providing cone cups
  • NO sweat towels allowed, customers to use blue roll and discard
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing
    • Fenners Gallery – Capacity 21
    • Function room – Capacity 7

Climbing Wall

  • We are now taking NEW Climbing Inductions – NEW customers welcome
  • Climbers can now book to secure their slots. Sessions are limited to 2 hours and can be booked for the following:
    9am-11am, 11am-1pm, 1pm-3pm, 3pm-5pm, 5pm-7pm, 7pm-9pm, 9pm-11pm
    – Members can book over the phone 01223 462226
    – Non-Members will need to pay in advance at reception
  • Disinfectant spray bottles for customers
  • To limit the numbers in the changing room area, please come ready if possible
  • Due to social distancing – Capacity 14

Main Hall / Sports / Bookings

  • ‘The Return of Indoor Sports’ – From 24 September, organised indoor sport and indoor exercise classes can continue to take place with larger numbers present, provided groups of more than six do not mix. If groups of six are likely to mix, these indoor activities must not go ahead. There is an exemption for organised indoor team sports for disabled people –
  • Bring your own rackets and bats if possible
  • Half Main Hall is being used for some fitness classes
  • All Direct Debits were frozen and no fees have been collected since we closed
  • We will be issuing credits for block bookings and courses while we were closed, that have already been invoiced/paid for

Membership Payments

  • All Direct Debits were frozen and no fees have been collected since we closed. An appropriate adjustment to your first payment back will be made for the days lost in March
  • Short term membership of 3, 6 or 12 months that were paid in advance, we will add the number of days that we were closed to the end of your current expiry date